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Ticket News

Liverpool Tickets FAQ

23 December 2016

WE have had several questions come in regarding our fixture against Liverpool.

All of our pricing, scheduling and other information can be found at www.pafc.co.uk/news/article/2016-17/liverpool-ticket-information-3482910.aspx. Below are some other questions which have arisen, which we hope will answer some other queries you may have. 

Q: I usually buy three tickets at a time for me and two friends. As I usually purchase the tickets for all three of us - will I be able to buy three tickets in the second sales phase? 
A: To buy tickets for three people in the second phase of sales, you will need to either come to the ground, or phone the Ticket Office (01752 907700), and speak to Ticket Office personnel who will be able to ratify your ticket-purchasing history.

Q: If I purchase a White Membership, will I be able to purchase a Liverpool ticket in the Members sales phase? 
A: Yes, if you buy a White Membership, you will be able to purchase a Liverpool ticket in the Membership phase.

Q: Where are the ambulant disabled being allocated seats?
A: The ambulant disabled will be situated at the front of the lower tier at Anfield Road unless there are alternative requests.

Q: I am a season-ticket holder so I know I can get one ticket. I have also purchased more tickets over this season and previous ones, for my son. Am I entitled to another ticket beside my own? 
A: To buy tickets for yourself and your son, you will need to wait for the second phase of sales – i.e. from Friday, December 30 – and speak to Ticket Office personnel who will be able to ratify your ticket-purchasing history. If you buy a ticket prior to this phase, we will not be able to link the two subsequently.

Q: I have a Family adult season ticket and my two boys have their family child season tickets. Last time I tried to buy tickets on line there was no way to access the boys’ allocation. How will I be able to do this?
A: Please contact the Ticket Office, who will be able to link your season-tickets. Please do not try to buy the tickets separately as we will not be able to link the purchases subsequently.

Q: I am registered for on-line ticketing and I have just registered my daughter but her season-ticket details have not appeared on her account. I am worried that I will not be able to buy her a ticket for the game.
A: Again, please contact the Ticket Office, who will be able to link your season-tickets. Please do not try to buy the tickets separately as we will not be able to link the purchase subsequently.

Q: Me and a couple of friends all have season tickets. Are we able to purchase tickets so that we can all sit together?
A: If you link the three separate accounts, you will be able order tickets together.

Q: If I attend the Ticket Office with two Green Memberships, can I get two tickets? Do both season-ticket holders have to be present? 
A: As long as you have both Membership cards, you will be able to buy two tickets.

Q: Does it matter what type of ticket you purchase - adult or child? 
A: The tickets must correspond to the type of Membership.

Q: I am not a Green or White Member, but I am a member of Big Green Lottery. When can I purchase? 
A: From Boxing Day, from the Ticket Office, either in person or by phone. BGL members cannot purchase online. 

Q: My dad usually buys tickets for the both of us and then I pay him the money back. Does this mean that he can buy two tickets as he has bought my previous tickets? 
A: Your father will need to either come to the ground, or phone the Ticket Office (01752 907700), and speak to Ticket Office personnel who will be able to ratify your ticket-purchasing history.

Q: I've currently been to three games this season and was going to buy tickets for Boxing Day and New Year's Eve, would this qualify me for the five games this season?
A: Yes, as long as you purchase after you have bought the Boxing Day and New Year's Eve tickets.