Two of the division’s in-form sides meet on Saturday at the Valley, with Ryan Lowe’s Pilgrims taking on Charlton Athletic in the first round of the Emirates FA Cup.
Due to government guidance, the fixture will be played behind closed doors, with live iFollow streaming available for domestic supporters only.
Season-ticket holders are reminded that away match passes are not included in their 20/21 season-ticket package, and that they will also need to purchase match passes to watch the fixture live.
We are aware of supporters having issues accessing live streams of our recent fixtures, and recommend that you consider the following advice to ensure that your iFollow experience goes as smoothly as possible:
1. Purchase your match pass at the earliest possible opportunity – do not leave it until the day of the fixture, unless unavoidable.
2. If watching on a desktop or mobile browser, use Google Chrome, wherever possible. In the event that you get a blank screen or ‘bouncing ball’ symbol, restart your browser.
3. If technical issues still persist after following this guidance, please email firstname.lastname@example.org for assistance. Although club staff share supporters’ frustrations, we will be unable to help with iFollow technical problems.
In order to assist the Green Army in their temporary transition to supporting Ryan Lowe’s Pilgrims from home, we have provided the list of following Frequently Asked Questions for your convenience.
Is there any way for me to physically attend the fixture on Saturday?
Unfortunately, no. The fixture will be played behind closed doors, and, to ensure safety of players, officials, and fans alike, we encourage supporters not to congregate in the vicinity of the Valley.
How can I watch the game?
The Emirates FA Cup fixture is available to stream, in the UK, for £10. Due to international broadcast rights surrounding the competition, overseas supporters will not be able to video stream this game. Click here to purchase your pass.
What can we expect?
Until the EFL’s staffing restrictions are resolved, our iFollow stream will be single camera coverage, with live commentary supplied from BBC Radio Devon.
Can I watch this game wherever I am?
Due to international broadcast rights surrounding the competition, overseas supporters will not be able to video stream this game, although audio commentary is available.
Do I need an iFollow account to buy the game?
You will need to register for an iFollow account to purchase your match pass. Register here.
Why can't I purchase a match pass by using the EFL app?
Supporters will need to purchase a match pass on a web browser. However, once the pass is purchased, users can watch the game via the app.
What devices can I watch the game on?
iFollow can be streamed via the EFL’s app, or through a web browser on a computer or device.
How can I access technical support if something goes wrong?
Supporters are advised that technical support can be accessed through live chat on the website during the match, or by emailing the EFL iFollow team on email@example.com.
For more guidance on streaming iFollow in your home, click here.