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Fixture News

Argyle vs Burton Albion: FAQs

8 October 2020

After two fixtures on the road, Argyle return to Home Park this weekend looking to get back to winning ways against Burton Albion.

Due to government guidance, the fixture will be played behind closed doors, with live iFollow streaming available.

Season-ticket holders have been sent codes to redeem their free iFollow video pass for Saturday’s clash. If members of the Green Army have not received their codes via email (and have checked spam, junk or promotions folders), please contact the Home Park Ticket Office on 01752 907700, or email tickets@pafc.co.uk.

Please note that supporters will need to assign a valid payment method to their iFollow account (e.g credit card or debit card) to activate their streaming codes – however, they will not be charged.

In order to assist the Green Army in their temporary transition to supporting Ryan Lowe’s Pilgrims from home, we have provided the list of following Frequently Asked Questions for your convenience.

Is there any way for me to physically attend the fixture on Saturday?

Unfortunately, no. The fixture will be played behind closed doors, and, to ensure safety of players, officials, and fans alike, we encourage supporters not to congregate in the vicinity of Home Park for the duration of match-day.

How can I watch the game?

The Sky Bet League One fixture is available to stream, in the UK and overseas, for £10. Click here to purchase your pass.

Will the coverage be the same four-camera experience as last season?

In the short-term, unfortunately not. Social distancing guidelines and staffing limitations at the EFL’s broadcast centre means that, in the short-term, they are unable to receive the club’s bespoke four-camera coverage feed.

The result is that, for the time being, iFollow coverage of the Pilgrims’ home fixtures will revert to single-camera coverage. We apologise for the inconvenience.

However, club camera operators will still be on hand to produce multi-camera coverage for post-match highlights, while we are also hopeful to be in a position to produce full-match replays, exclusive to iFollow subscribers.

What can we expect?

Until the EFL’s staffing restrictions are resolved, our iFollow stream will be single camera coverage, with live commentary from BBC Radio Devon.

I am a season-ticket holder, but have not received my code. What should I do?

We have received reports that some codes are being diverted to supporters’ spam/junk (Hotmail) or promotions (Gmail) folders. Please check your spam folders.

If you still cannot locate your streaming codes, please call the Home Park Ticket Office on 01752 907700, or email tickets@pafc.co.uk.

The Home Park Ticket Office will be open from 9am-5pm on Friday, and 12-3pm on Saturday, to assist supporters with redeeming their codes.

Please note that the Ticket Office will not be able to provide technical assistance, only for streaming code redemption, and that all technical enquiries should be made to ifollow@efl.com.

Please consider this before calling.

Can I watch this game wherever I am?

Yes. Video match passes are available worldwide for this fixture.

Can I buy a programme for Saturday’s game?

Yes. Your award-winning match-day programme, The Pilgrim, is back for the 20/21 season. A full-season Sky Bet League One subscription can still be purchased here. Individual copies of the match programme will be available in the Argyle Superstore – although supply is limited.

Will highlights be available?

Yes. After the game extended highlights will be available for iFollow subscribers, while short highlights will be available as usual on our YouTube channel.

Do I need an iFollow account to buy the game?

You will need to register for an iFollow account to purchase your match pass. Register here. We would like to remind supporters to futureproof their account by using the same email as your ticketing account.

Why can't I purchase a match pass by using the EFL app?

Supporters will need to purchase a match pass on a web browser. However, once the pass is purchased, users can watch the game via the app.

What devices can I watch the game on?

iFollow can be streamed via the EFL’s app, or through a web browser on a computer or device.

How can I access technical support if something goes wrong?

Supporters are advised that technical support can be accessed through live chat on the website during the match, or by emailing the EFL iFollow team on ifollow@efl.com.

For more guidance on streaming iFollow in your home, click here.


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