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Club News

Argyle Fans' Trust Survey Results

Pilgrims' Progress

11 September 2020

The results of the annual Argyle Fans’ Trust survey have been published, and the club welcomes the findings.

A record number of supporters, over 1400, contributed to the survey, which found that Argyle had universally improved in reputation and delivery across all key club departments.

The Argyle Fans’ Trust said: “The coronavirus pandemic has completely changed the world in recent months, and that includes football and Argyle.

“The results from this year’s survey clearly show that the club’s response to the crisis has brought Argyle and the community closer together than ever before.”

The survey included 94 questions across several criteria, including supporter services, food and drink, communication with supporters, iFollow streaming, and, crucially, first-team performance – which, unsurprisingly, scored extremely highly after the Pilgrims won promotion from Sky Bet League Two in superb style last time out.

The Trust’s analysis reads: “In his debut season in the Home Park hot seat, Ryan Lowe and his management team earned a 99% approval rate, ranking as “good” or “very good”, with the first team scores at almost exactly the same level.”

The survey results found that 91% of respondents agreed that PAFC is an important part of what Plymouth is about”, while the statement “I feel a real part of my club” saw agreement from 77% of respondents, rising from 58% a year ago.

When asked “how valued you felt” by the club, the average score jumped to 7.95 out of ten from 6.3 in 2019, while 8.92 out of ten said that they would recommend Argyle to their friends and family (up from 7.88 last year)..

95% of respondents agreed that they were “optimistic about the future of the club” (up 13%), while 89% agreed that they feel that they “know where the club is headed” (up 26%).

90% of respondents were male, 71% aged 46 or more, 74% are married or living with a partner, with 20% having children at home.

Argyle Chief Executive Officer, Andrew Parkinson, said: “We thank the Argyle Fans’ Trust for their work on this survey, and welcome the feedback of the Green Army.

“The club has placed a significant amount of time and resources into improving the supporter experience at Home Park, and we are pleased to see that our fans have recognised this effort in this year’s survey.

“Of course, our work is not done, and we will continue to strive for excellence across all key touch points with supporters, and work tirelessly to be a club the Green Army can be truly proud of – on and off the pitch.

To view the survey results in full, click here.


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