how to buy online

Buying Your Season Ticket Online

1. Click the Buy Now button at the bottom of this page to visit

2. Click sign-in at the top of the page and enter your login details 

3. If you have bought tickets with us over the phone but never through the website, you will have an online account ready to be used, you just need to activate it first. 

For instructions on how to do this, watch our video: How to: Activate your account   

4. Once you have logged-in, click the Season Tickets tab at the top of the page

5. If you are renewing, your offered seats will show and allow you to 'Add to Basket'

6. If purchasing a new season-ticket an image of the stadium map will appear. 

7. Under the Home 2021/22 section, select your preferred seat from the stadium map. 

If you are renewing, add your seats to the basket and jump to step 9. 

8. If choosing a new seat - select the stand, block, seat and row in which you would like to sit. Then click 'Buy Tickets'. 

9. Review the order in your basket, making sure you have selected the right price class. Once you are happy, click 'Proceed to Checkout' 

10. If you have loyalty discount credit available to use, please select it here. It will show under the section, 'How would you like to pay?' as 'Account Balance'. Select 'Use Account' and choose how much of the balance you would like to use. You will be presented with a 'New Order Balance'

11. Next you will be able to choose your payment option. You can select from Debit/Credit Card or V12 Finance Instalment Plan. Please complete the relevant payment details. Finally, ensure you have selected whether you want to collect or have your ticket posted to you and click Next. Once completed, press 'Review Order'.

12. Accept the terms & conditions and pay the remaining amount with your card or Finance Instalment plan application, by clicking 'Complete Purchase'

13. Once completed you will then receive a confirmation email confirming your transaction. 

14. If you opt to collect your season-ticket, please remember to leave 24 hours before collecting.

If you have any questions regarding this process, or any other questions regarding 2021/22 season tickets in general, please check our FAQs page

We look forward to welcoming you #backhome soon!