terms & conditions

Evergreen Terms & Conditions

The following terms and conditions (the “Membership T&Cs”) apply to all purchases of an Evergreen Membership (as defined below). Before purchasing, these Membership T&Cs are to be read in conjunction with the Ground Regulations and any other relevant terms and conditions referred to herein. Purchase of an Evergreen Membership and use of the benefits it confers are subject to these Membership T&Cs and the Conditions of Entry.



In these Membership T&Cs, the following words and phrases shall have the following meanings (unless stated otherwise):

“Address” means the addresses of Purchasers and Members provided to the Club upon application for the purchase of a Membership, or such other addresses as may be notified by Purchasers or Members to the Club;

“Annual Renewal Date” has the meaning given to it in condition 4.1.1; “Club” means Plymouth Argyle Football Club;

“Conditions of Entry” means the rules and regulations of each of FIFA, UEFA, the Football Association, the English Football League, and the Ground Regulations;

“Cup Competition” means each of the English League Cup and the FA Cup;

“Cup Match” means any match in a Cup Competition in which the Team participates during the Season;

“Date of Commencement” means such date when an application and payment for Membership has been accepted and processed by the Club, and confirmation thereof intimated to the Purchaser;

“Ground” means Home Park Stadium, Plymouth, PL2 3DQ (or such other ground to which the Club relocates on a temporary or permanent basis to the extent that Home Park Stadium is unavailable for use by the Club);

“Ground Regulations” means the ground regulations issued by the Club that set out the terms and conditions upon which spectators are granted entry to the Ground, a copy of which is available on the Website;

“Home League Match” means an English Professional Football League match played at the Ground; “International Membership” has the meaning given to it in condition 2.1;
“Junior Membership” has the meaning given to it in condition 2.1;

“Match” means any English Professional Football League Match or Cup Match or friendly match played by the Team;

“Member” means each person who is registered as an official member of the Club’s Membership and is entitled to the benefits of Membership, subject to these terms and conditions;

“Membership” means membership of a Membership operated by the Club;

“Membership Benefits” means in respect of each Membership, the benefits to which a Member of that Membership is entitled, as set out Schedules 1, 2, 3 and 4 of these Membership T&Cs;

“Membership Card” means a card (and any replacement thereof) issued to each Member by the Club which evidences the Membership of the Member;

“Membership Fee” means the annual fee payable by a Member to join the relevant Membership, payable in 12 equal instalments via direct debit or as a one-off fee as detailed in Schedule 5 of these T&Cs and as detailed on the Website and which may be changed by the Club each Year;

“Premium Membership” has the meaning given to it in condition 2.1; “Purchaser” means a person purchasing any number of Memberships; “Season” means the English football season;
“Standard Membership” has the meaning given to it in condition 2.1; “Team” means the Club’s first team squad; Live;

"Prize Draws" means the regular Prize Draws conducted for Evergreen members. All members are automatically entered into prize draws, unless it is a specific prize draw for junior members, in which case the draw will be open to U18 members, and younger.  

“Ticket Office” means the Club ticket office at the Ground;

“U18s” has the meaning given to it in condition 2.1;

“Website” means the website www.pafc.co.uk;

“Year” means each 12-month period of a Membership – ends 12 months from the Date of Commencement.

“Youth Membership” has the meaning given to it in condition 2.1;


2.1 Membership of Evergreen will be made available to individuals at the Club’s sole discretion. The Club currently has seven Memberships as follows (as may be amended by the Club from time to time):

2.1.1 International Premium and International Digital Membership available to individuals aged 14 years old or over, and who are resident outside the United Kingdom as at the date of initial purchase of the Membership

Premium Membership available to individuals aged 14 years old or over as at the date of initial purchase of the Membership;

Standard Membership available to individuals aged 14 years old or over as at the date of initial purchase of the Membership;

U18s Membership available to individuals aged between 14 years old and 18 years old. All age-related packages refer to ages as of 31 July, 2024, proof of age will be required. ;

U14s Membership available to individuals aged 8-13 years old. All age-related packages refer to ages as of 31 July, 2024, proof of age will be required. ;

U8s Membership available to individuals aged under 8 years old. All age-related packages refer to ages as of 31 July, 2024, proof of age will be required;


3.1 The price payable for each Membership shall be as set out in Schedule 7 of these Membership T&Cs, and shall be available on the Website or as otherwise notified by the Club from time to time. Prices each Year may be subject to change. Any price changes will take effect at the start of the next Year following the date of the price change, but Members will be notified of any changes to the price in advance. Unless expressly stated otherwise, all prices are inclusive of VAT.

3.2 By applying to subscribe to the Membership, the Purchaser agrees to the following terms and conditions:

By applying to subscribe to the Membership, a Purchaser is making an offer to the Club, this does not mean the Club has to accept the application. The Club will determine whether or not to accept the application and a contract for the supply of the Membership shall be created when the required payment has been received (which, for the avoidance of doubt, means when cleared funds are received) by the Club and the Club has issued a confirmation of purchase.

3.4 Memberships may be purchased using any of the following purchase methods: 3.4.1 via the Website, over the telephone or in person at the Evergreen Suite.

3.5 Where a U14, U8 or U18 Membership is purchased the following terms shall apply: 3.5.1 if the Purchaser is a prospective Member of the above mentioned Memberships, and under the age of 18, the Purchaser’s parent and/or legal guardian shall be required to confirm as part of the purchase process that they consent to the purchase of the Membership by the prospective Member and agrees to the Member being subject to these Membership T&Cs.

All prospective Members shall be required to provide the email address of their parent and/or legal guardian as part of the purchase process. If the parent / legal guardian objects to the purchase, they should promptly contact the Club supporter service number available on the Website, and request that the purchase of the Membership be cancelled. Upon cancellation a full refund shall be given to the Purchaser using the payment details provided on purchase; or 3.5.2 if the Purchaser is neither a prospective Member or their parent and/or legal guardian, the Purchaser shall be required to confirm as part of the purchase process that they have the consent of the prospective Member’s parent and/or legal guardian to the purchase of the Membership for the prospective Member and the parent or guardian agrees to the Member being subject to these Membership T&Cs.

3.6 The sale of Membership(s) is subject to the Purchaser providing the Club with full payment of the relevant price in respect of the Year. Purchasers who provide the Club with debit or credit card payment details authorise the Club to use those details to fulfil payment of the price on an annual or monthly basis and other fees attributable to the relevant Membership.

3.7 The Club only accepts payments made by valid credit card, Visa debit card or MasterCard debit card.

3.8 It is the Purchaser’s responsibility to keep the Club informed of any changes to the payment method and/or details provided under this condition 3. If the payment method or details are declined when the Club attempts to retrieve payment for any Membership or any other associated fees:

3.8.1 the Club will use reasonable endeavours to contact the Purchaser (using the contact details provided by the Purchaser to the Club in their application) to arrange payment;

3.8.2 the affected Membership Card(s), and associated Membership Benefits and any other products purchased using those Membership Benefits, may be suspended or cancelled if the Club is not successful in contacting the Purchaser to arrange payment having made reasonable attempts to do so and the Purchaser has not contacted the Club offering to make such payment and:

3.8.3 the Purchaser will be liable to the Club for any bank, other administrative charges and/ or expenses incurred by the Club as a result of the Purchaser’s breach of this condition

3.8. 3.9 The Club always tries to ensure that pricing and ticketing information provided by the Club (including but not limited to, on the Website, on any literature or by a sales representative) is correct, but errors may occur. Upon the Club becoming aware of any pricing or product description error in relation to any Memberships which have been purchased, the Club will endeavour to inform the Purchaser as soon as reasonably practicable using the contact details provided to the Club. The Club will then provide the Purchaser with the option of reconfirming the order at the correct price/product description or cancelling the order. If the Club is unable to contact the Purchaser having made reasonable attempts to do so, the Club will treat the order as cancelled.


The membership will be renewed on a monthly basis. If a membership lapses, payment attempts will be made on the next three working days before we contact a member direct.

If a membership is lapsed for three months, it will then be cancelled.


The Membership starts from the Date of Commencement.


6.1 If you are a consumer and you have purchased your Membership online or by telephone or by post, you have the right to cancel your Membership within 14 days from the date of purchase without giving any reason. To exercise this right to cancel, you must inform the Club of your decision to cancel within the 14-day period by either using the cancellation form at Schedule 8 of this agreement or by sending a clear statement either by email using the URL evergreen@pafc.co.uk, by telephone on 01752 302208 or by post to Home Park Stadium, Plymouth Argyle FC, Plymouth, PL2 3DQ.

6.2 If the Member submits a valid cancellation request, the Club will provide a full refund of your Membership Fee (to the card used for payment, if applicable) not later than 14 days from the date on which you informed the Club of your decision to cancel your Membership.

6.3 If your Membership Card has been delivered to you before you decide to cancel your purchase, then you must return it to the Club without undue delay and in any event not later than 14 days after the day on which you let the Club know that you wish to cancel the Membership.


All registered paid Members shall be issued with a Membership Card. No action is required to activate Membership Cards.

7.2 The Club shall not have any liability to any Purchaser or Member for any non-delivery or late delivery of any Membership Card, ticket, documents or other materials dispatched by the Club to the Purchaser and/or Member resulting from the actions, omissions, malfunctions or interruptions of any postal services or incomplete or inaccurate personal details or Addresses provided to the Club. Should any such items purchased not arrive within the timeframe specified by the Club in the relevant confirmation email or otherwise communicated to the Purchaser or Member, the Purchaser or Member should contact the Club immediately.

7.3 All Membership Cards will remain the property of the Club at all times and may be confiscated, cancelled or withdrawn by the Club in accordance with these Membership T&Cs at any time. Membership Cards must be produced along with evidence of identity if reasonably required by any official, steward or employee of the Club or any police officer.


The Club is not responsible for any Membership Card or ticket which is lost, stolen, forgotten, damaged, defaced, or destroyed. Any replacements will be subject to a non-refundable administration fee of £5 to be paid by the Purchaser or Member prior to the issue of each duplicate Membership Card and/or ticket. Whether a Membership Card or ticket is damaged, defaced or destroyed will be determined by the Club acting reasonably in its sole discretion.


9.1 In circumstances where a Purchaser purchases a Membership on behalf of another person:

9.1.1 such purchase must not be made in the course of business or for the purpose of facilitating any third party’s business;

9.1.2 the Purchaser shall not charge the Member a fee for the purchase, or if a fee is charged, it must be for no greater in value than the face value of the Membership; and 9.2 The Member on whose behalf the Membership is purchased pursuant to condition 9.1 shall adhere to and be bound by these Membership T&Cs, and it is the responsibility of the Purchaser to inform such a Member of these requirements. Live: 40893377 v 1 10 9.3 Subject to conditions 9.1 and 9.2 above, all rights with respect to a Membership are personal to the Member and shall cease upon the death of the Member. Any Membership Benefits accrued are not transferrable to any other person or organisation.


The Club reserves the right to re-brand or otherwise vary any of the Memberships, or introduce any additional Memberships, at any time provided that any such variation shall result in a Member receiving the same or substantially similar benefits to those the Member was entitled to receive prior to such variation. Members may, at the sole discretion of the Club, be transferred to such additional or replacement Memberships without prior notice provided always that the Member shall be entitled to the same or substantially similar benefits under the new Membership as the Member was under the Membership from which the Member was transferred.


11.1 The Club may suspend a Member's access to the Membership at any time at its sole discretion. If the Club does choose to suspend a Member's access it will inform the Member within a reasonable time, however the Club is under no obligation to inform the Member of the reasons for the suspension or when the suspension may end.

11.2 The Club can terminate your participation in the Membership and/or withdraw any of your Membership Benefits immediately on written notice if:

11.2.1 the Member breaches these Membership T&Cs or any conditions of entry applicable to entry to the Ground or any property of, or event involving, the Club;

11.2.2 the Member fails to pay the full Membership Fee;

11.2.3 the Member acts or is reasonably suspected of acting in any manner which is inconsistent with or violates these Membership T&Cs or any element of the Membership;

11.2.4 the Member acts, in the Club's opinion, in a manner inconsistent with the applicable laws, statutes or ordinances or if there are reasonable grounds for suspecting fraud, theft, or dishonesty on the part of the Member in connection with the Membership;

11.2.5 the Member is guilty (or the Club suspects the Member is guilty) of a football related criminal offence; the Club reasonably believes an unauthorised person is attempting to access the Membership using a Member's account;

11.2.6 the Club reasonably believes providing Members with the Membership Benefits will cause the Club to break a law, regulation, code or other duty which applies to the Club;

or 11.2.7 the Club reasonably believes it is necessary to do so for operational reasons.

11.3 The Club may terminate the Membership as a whole or any individual Memberships on giving the Member 30 days’ notice by email.

11.4 In the event that a Membership Card is withdrawn or a Membership cancelled, the Club reserves the right to exclude the relevant Member from applying for any future Membership maintained or organised by the Club and or to disqualify the relevant Member from applying for any match ticket at its discretion and to notify FIFA, UEFA, the Football Association, the English Professional Football League and/or any other football clubs of such exclusion and/or disqualification (and the reason(s) for such exclusion and/or disqualification).

11.5 All Membership Benefits acquired by a Member may be revoked if that Member’s Membership is cancelled, suspended or withdrawn in accordance with these Membership T&Cs, or if the Member is refused admission or banned from the Ground or any other sporting venue anywhere in the world. 11.6 In circumstances where a Member’s Membership is cancelled, suspended or withdrawn in accordance with these Membership T&Cs, and a Membership Benefit has already been fully enjoyed, the Member agrees that they shall, on receiving written notice in writing from the Club, pay to the Club a sum equal to a proportion of the full retail value of the benefit, which is proportionate to the term remaining on the Membership at the time of cancellation, suspension or withdrawal (as applicable).


12.1 The Club will not be liable to any Member for any loss or damage, whether in contract, delict, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with:

12.1.1 any failure or delay by the Club in carrying out any of its obligations under these Membership T&Cs which is caused by circumstances outside of the Club’s reasonable control;

12.1.2 the Membership and the Membership Benefits; any information provided to the Club by a third party;

12.1.4 any act or omission of a third party providing the Membership Benefits;

12.1.5 any failure by a Purchaser/Member to provide updated contact/payment details in accordance with condition 3.8.

12.2 The Club shall have no liability whatsoever for any indirect or consequential loss or damage, loss of enjoyment or travel/accommodation costs.

12.3 To the extent permitted by law, the Club excludes all conditions, warranties, representations or other terms which may apply to the Membership, whether express or implied.

12.4 The Club assumes no responsibility for the services provided by any third party in connection with the Membership Benefits, including but not limited to the delivery, standard, quality or otherwise of any Membership Benefit provided by third parties or the failure of such a third party to make a specific Membership Benefit available.

12.5 For the avoidance of doubt, nothing in these Membership T&Cs shall exclude or limit the Club’s liability for death or personal injury caused by the Club or the Club’s employees’ negligence during the course of their employment; or any other conduct for which liability may not be excluded or limited as a matter of law.


13.1 Members should promptly notify the Club of any change of details (including, without limitation, changes to payment details Addresses and / or contact details) by:

13.1.1 using the online facility on the Website;
13.1.2 telephoning the Club and asking for ‘Official Membership Services’; 13.1.3 visiting the Club Ticket Office in person; or

13.1.4 writing to the Club, for the attention of ‘Official Membership Services’, quoting the relevant ID.

13.2 Members may be required to provide the Club with proof of identity and Address to the Club’s satisfaction when details are changed under this condition


14.1 Each Purchaser and Member acknowledges and agrees that the personal data provided by them to the Club in the purchase of a Membership or ticket shall be collected, stored and used by the Club in accordance with the General Data Protection Regulation ((EU) 2016/679) and any national implementing laws, regulations and secondary legislation, as amended or updated from time to time in the UK, the Data Protection Act 1998, any successor legislation thereof, and the Club’s Privacy Policy, which is available on the Website.


These Membership T&Cs together with the documents referred to herein, comprise the entire agreement between the Club and the Purchaser and/or Member in relation to the purchase of a Membership and all ancillary benefits. For the avoidance of doubt, the purchase of all other products and services sold by the Club, including without limitation tickets to attend any Match or other event involving the Team shall be subject to the terms and conditions applicable to such one-off purchases which are available on the Website.