Disabled Supporters Guide

Emily Rowland is the club’s designated Supporter Liaison Officer (SLO) and Disability Liaison Officer (DLO).

If you would like to get in touch with Emily, she can be contacted at:

Supporter Liaison Officer

Email: supporters@pafc.co.uk
Telephone: 01752 562561 ext 161

Disability Liaison Officer

Email: accessibility@pafc.co.uk
Telephone: 01752 562561 ext 161

Plymouth Argyle Disabled Supporters Association is an organisation dedicated to improving the match day experience and enjoyment of all disabled supporters.

PADSA can be contacted by any of the following means:
 
PADSA Public Email info.padsa@gmail.com
Facebook PADSA
Twitter @PADSA20
Instagram PADSA Instagram
TikTok TikTok PADSA

Other useful websites are: www.levelplayingfield.org.uk and www.accessable.co.uk.

Devonport and Lyndhurst Stands: There are a maximum of 80 spaces for wheelchairs which can be used by home fans. All spaces are at pitch level.

These spaces can be purchased by way of season-ticket or on a match-by-match basis. In order to maximise the number of supporters who can access these spaces, the PA ticket is normally issued for a seat immediately behind the wheelchair bay. 

For those matches where there is sufficient space, PAs are of course very welcome to sit next to the wheelchair bay, and Club staff and Stewards have been instructed to be as helpful as possible in facilitating this.

Barn Park Stand (visiting supporters): There are a maximum of 28 spaces for wheelchairs available for visiting supporters. All spaces are at pitch level.

All visiting supporters with wheelchairs are situated with their own supporters.

Wheelchair users accompanied by a PA should ensure their PA is capable of supporting their needs in the event of an emergency. For this reason, we strongly recommend that this person is sixteen years of age or over, is physically able to support them and is sufficiently familiar with the individual they are accompanying and their needs, to ensure they are able to support them comfortably throughout their visit. Supporters issued with a PA ticket are reminded that the primary function of their PA is to provide support and assistance to the individual they are accompanying, rather than watching the match.

Supporters who wish to book a wheelchair space are encouraged to contact the Ticket Office in the first instance, to ensure that any tickets booked are suitable in terms of their accessibility.

Supporters with access needs who do not require a designated wheelchair space (defined in our Accessibility policy as Ambulant Disabled) are encouraged to contact the Ticket Office in the first instance, as the team will be able to discuss your needs with you and ensure that any tickets booked are suitable in terms of their accessibility. 

Supporters can also reach our dedicated Disability Liaison Officer for bespoke advice and assistance if required, via accessibility@pafc.co.uk

Personal Assistant (PA) tickets are available to supporters who meet the club’s eligibility criteria. For details, please see our Accessibility Policy, here.

For further assistance, please email accessibility@pafc.co.uk.

Sensory packs which include a drawstring bag, ear defenders, fidget spinner and a sensory ball, are available free of charge to all supporters. The packs have been designed for supporters - particularly children – who may experience sensory overload in the busy stadium environment, to make the matchday experience more accessible, comfortable and enjoyable.

Packs can be collected from the matchday information booth on the edge of the Milehouse Park & Ride car park, which opens 2 hours prior to kick-off on matchdays.

Once supporters have received their pack, they are encouraged to continue to bring it back with them to all future games they attend. There are a limited number of packs available, which will be issued on a first come, first served basis

Should you wish to accompany a supporter who suffers from a disability that is less obvious, such as Autism, Dementia, Anxiety or Severe Learning Disabilities, Argyle will strive to offer help specific to the needs of the individual.

To discuss how we can best support you during your visit, our dedicated Disability Liaison Officer can be contacted via accessibility@pafc.co.uk.

The club has a dedicated audio described commentary service, called Soccer Sight, for visually impaired supporters. This service is available to home and visiting supporters. Headsets can be pre-booked by contacting the club’s Disability Liaison Officer via accessibility@pafc.co.uk, which can be collected on the day from the information booth on the edge of the Milehouse Park & Ride car park.

It is also possible to collect a headset to use this service even if a set has not been pre-booked: simply enquire at the information booth on the edge of the Milehouse Park & Ride car park on the day. Please note, however, that headsets are limited and available on a first come first served basis, with priority given to anyone who has pre-booked. We cannot guarantee availability on the day if you have not pre-booked, so we strongly recommend contacting the club in advance if you are interested in using this service.

At the end of the game, the equipment should be returned to the information booth, which will be open for 15 minutes after the full-time whistle. Please note that you are liable for the safe handling and return of any Soccer Sight equipment loaned to you. The club reserves the right to charge for any equipment lost or damaged while in your possession, or for any equipment not returned.

The headsets are able to access the commentary from every part of the ground and the commentary will commence approximately 15 minutes before kick-off. There is no charge for this service.

The club strongly recommends that a person who is fully able to support their needs in the event of an emergency should accompany each visually impaired supporter attending a match.

Assistance Dogs are allowed into the stadium but the club recommend that any supporter wishing to bring an assistance dog contact the DLO at least seven days before the match. Due reference will be given to all aspects of safety and guidance from Guide Dogs for the Blind to ensure safety in the ground. Measures will also be taken to ensure that the welfare of the Assistance Dog is preserved.

The Milehouse Park & Ride car park adjacent to Home Park is a large and free car park operated by Plymouth City Council, that many of our supporters use on a match day. This car park becomes extremely busy on matchdays as other drivers use it to access the nearby recreational park and sports centre, so early arrival is essential in order to secure a space.

The Council has permitted the club to use a limited number of spaces in this car park as reserved matchday parking, and we are delighted to offer a number of these as accessible parking options for those with disabilities or access requirements.

Please note that these are allocated on a season long basis. Applications for the 2025/26 season have now closed. We will run an application process for the 2026/27 season in the summer of 2026, so supporters who are interested in securing an accessible space should follow club news channels and look out for further details on this.

For further details on other parking and travel options, please see our Travel Guide. or contact us via accessibility@pafc.co.uk.