Priority Points Ticket Scheme

Our points based ticketing priority scheme was introduced at the start of the 22/23 season as a result of detailed supporter feedback to ensure that the commitment of those supporters who attend most games is acknowledged by the club, while also honouring the priority status associated with being a season-ticket holder at Argyle. 

When tickets go on sale for highly sought-after games, they will be sold in order of points totals, fans holding the most points will be given priority to purchase tickets.

On a discretionary basis for high-profile away fixtures, the Home Park Ticket Office will reserve an allocation of tickets on this points-based system, before the remainder will be sold as usual – going to Season Ticket holders as standard, then Flexi Ticket holders and Big Green Lottery members, and then General Sale.

This is being introduced on a trial basis for the entire season. After which a comprehensive review of the trial will take place.

Frequently Asked Questions about the Points Scheme

Will season ticket holders still have priority?

Yes. Season ticket holders will maintain priority.

For the majority of away fixtures, season tickets + points will not be required and season ticket holders will still benefit from first priority, as has been the case in the past.

When points are required, an allocation of tickets for these games will go on sale first to season ticket holders with the requisite number of points (number of points required will be announced on a match-by-match basis).

How does this benefit supporters?

When tickets go on sale for high-demand games, season ticket holders with the most points will be able to purchase from an allocation of tickets first, before the rest go on sale to season ticket holders as they would normally.

Therefore becoming a season ticket holder, and attending more away matches, will mean that you will have a greater chance of being able to attend the fixtures where there is limited allocation.

What are points awarded for?

Season ticket holders will automatically receive points for the 23 league fixtures bought.

Tickets purchased for matches will have a points value, whether it is home or away. This does not currently include cup fixtures. 

How do I get awarded points?

Points will automatically be awarded when you purchase a ticket quoting your Supporter ID.

This could be a purchase at the ticket office, over the telephone, or online at argyletickets.com

Points will not be awarded for tickets purchased when paying on the day at any away venue.

Points can only be awarded once, so if you are making purchases for other supporters please ensure you assign their details at point of purchase in order for them to be awarded their points.

How many points will I get?

Each person (must be assigned when booking multiple tickets) will be issued with the following points:

Season Ticket Holders

Season Ticket - 230 points

Matches

Sky Bet League One Home - 10 points
Sky Bet League One Away - 10 points
 

How do I check how many points I have?

Supporters will shortly be able to view their loyalty points online by the “My Account/Booking History” link on your online account at argyletickets.com

*Please be aware that we are in the process of adding points to accounts so do not worry if your points total does not contain the 230 season ticket allocated points immediately.

Will points be awarded for other purchases I make?

At present the points scheme is focused on recognising attendance at matches. 

Can I update my personal details?

Yes and we’d encourage you to do this whenever any of your contact details change as this helps the Club communicate efficiently with you.

You can change your details in the “Your Account” section on pafc.co.uk

I have purchased a hospitality package for a game, do I receive points?

Seasonal hospitality members will be awarded points in the same way as season ticket holders. 

The points are linked to match attendance. 

If you buy a hospitality package for only one match your points will be awarded in the same way as they would be if you had gone online and purchased a ticket for the game.

If you purchase hospitality tickets online you will have points added automatically in the same way as regular match tickets. If you are booking by phone please quote your supporter ID when doing so.

Do I get double points if I am a Season Ticket holder who upgrades to hospitality for a match?

No.

Your points are awarded against your seat (which would be moved to hospitality) for that game so only one allocation of points is assigned.

I am a disabled supporter - how will that affect me?

Disabled supporters will be allocated points in exactly the same way.

The only difference will be that carers (if required) will not be allocated points. 

When purchasing tickets for games the Club is advised on the number of allocated disabled seating tickets that are being made available to us. 

The disabled supporter can then apply for these tickets in the same way as other supporters depending on the points they have accumulated.

How will supporters know how many points are required to attend a fixture?

If there is a game where the points system is required, the club will announce the information on the club’s official website pafc.co.uk.

There may be times when a supporter has the correct number of points to apply for tickets but they still may be unsuccessful.

However, the chance of being allocated a ticket is more likely as there will only be a specific amount of supporters applicable.

What if I want to attend with a group of friends for a fixture with a very limited allocation?

When the ticket priority system is in place for a specific game and a family member or friend does not have enough points, the family member or friend will have to wait until they are eligible to purchase.

If they do become available for the family member or friend, the Ticket Office will try their utmost to swap the tickets and allocate them together, although this is not always possible due to how we are asked to sell tickets by the home club.

What if I don't have my family member or friends Supporter ID number at the time of purchase?

Points will only be allocated once to each supporter (even if they purchase a series of tickets).

In order to get points, tickets must be purchased under an individual Supporter ID.

The Ticket Office cannot retrospectively assign points once the transaction is complete.

The club would recommend that supporters add “Friends & Family” within your account in advance.

When do the loyalty points expire?

The points that supporters accumulate will be on their accounts for two historical seasons plus the current season.

When the third season ends, points accumulated during the first season will be wiped clear.

Please note: We have not committed to extending this trial past the 22/23 season yet.