FAQs: Argyle vs Ipswich Town

On Saturday, for the first time since 7 March, Ryan Lowe’s Pilgrims will play a fixture in front of members of the Green Army, as Ipswich Town visit in Sky Bet League One action.

Due to government and local safety authority guidance, capacity is restricted to 1,808, with live iFollow streaming available for those who are unable to attend Home Park.

For non-attending season-ticket holders, the system has changed from a code-based approach to an email account system, which grants season-ticket holders automatic access to the Pilgrims’ home league fixtures until fans are allowed to return to Home Park.

For those that have not yet updated their accounts, the Home Park Ticket Office will process code requests on a game-by-game basis but we, once again, ask that you please match up your iFollow and ticketing accounts - using the same email address for both.

In order to assist the Green Army in their temporary transition to supporting Argyle from home, we have provided the list of following Frequently Asked Questions for your convenience.

As a season-ticket holder, how can I check that I have got access to this game?

In order for season-ticket holders to check whether they have been granted access to the Season Ticket Licence, it's a simple four-step process to do so.

1. Log in to your iFollow account on the club website
2. Click your name in the navigation bar top right to get to 'My Account' page
3. Scroll down to Purchased packages.
4. Click the + sign next to 'Purchased Packages'

If they have been granted access, you will see 'Season Ticket – Plymouth Argyle as shown below:

If it doesn’t show, then you have not set up an iFollow account using the registered email address associated with your ticketing account, therefore you will not be automatically granted access.

If this is the case, you will need to email tickets@pafc.co.uk to request a code and confirm the email address associated with your iFollow account, so that we can provide this information to the EFL.

Is there any way for me to physically attend the fixture on Saturday?

Season-ticket holders who have been contacted by the Home Park Ticket Office will be able to attend Saturday's game. Aside from those 1,808 spectators, the fixture will not be accessible.

To ensure safety of players, officials, and fans alike, we encourage supporters not to congregate in the vicinity of Home Park for the duration of match-day.

I am attending tomorrow, what do I need to know?

Please consult our step by step guide for returning to Home Park, ensuring that you have also read our Fans' Return guide and PAFC Code of Conduct - taking particular care to ensure that you are aware of your arrival time and specified entry turnstile.

How can I watch the game?

The Sky Bet League One fixture is available to stream, in the UK and overseas, for £10. Click here to purchase your pass.

Will the coverage be the same four-camera experience as last season?

Our four-camera coverage has been in operation for the last few home games, and remains in place for this fixture. Commentary is provided by the BBC Radio Devon team, and will be brought to you by Charlie Price and former Pilgrim Brian Sean McCarthy for this game.

Please note that the club staff will not be able to provide technical assistance, only for season-ticket support, and that all technical enquiries should be made to ifollow@efl.com.

Please consider this before calling the Home Park Ticket Office.

Can I watch this game wherever I am?

Yes. Video match passes are available worldwide for this fixture.

Can I buy a programme for Tuesday’s game?

Yes. Your award-winning match-day programme, The Pilgrim, is back for the 20/21 season. A full-season Sky Bet League One subscription can still be purchased here. Individual copies of the match programme will be available in the Argyle Superstore – although supply is limited.

Will highlights be available?

Yes. After the game extended highlights will be available for iFollow subscribers, while short highlights will be available as usual on our YouTube channel.

Do I need an iFollow account to buy the game?

You will need to register for an iFollow account to purchase your match pass. Register here. We would like to remind supporters to futureproof their account by using the same email as your ticketing account.

Why can't I purchase a match pass by using the EFL app?

Supporters will need to purchase a match pass on a web browser. However, once the pass is purchased, users can watch the game via the app.

What devices can I watch the game on?

iFollow can be streamed via the EFL’s app, or through a web browser on a computer or device.

How can I access technical support if something goes wrong?

Supporters are advised that technical support can be accessed through live chat on the website during the match, or by emailing the EFL iFollow team on ifollow@efl.com.

For more guidance on streaming iFollow in your home, click here.