Fans' Information | Charlton Athletic (H)

As a result of changes to coronavirus legislation, and until further notice, Plymouth Argyle Football Club has a responsibility to ensure that all supporters (over the age of 18) provide evidence to our staff of their Covid status in order to gain entry to Home Park. All staff in attendance will also be required to follow the same rules.
 
Proof of COVID status can be presented to our staff in any of the following ways:  

• By displaying a digital (mobile phone) solution such as the NHS COVID pass or an EU equivalent (click here for info) please note that this will need to be updated every 30 days. (Click here if you were vaccinated overseas)
• If you are exempt on medical grounds, you can still apply for the NHS COVID pass. Information can be found here
• A digital or paper certificate of double vaccination.
• Proof of a negative lateral flow test (LFT) result by text or email (within 48 hours of kick-off): do not bring the physical test unit with you (click here to find out how to get tests).

Please note: Your NHS vaccination details card is not acceptable proof of double vaccination.

Supporters who are already fully vaccinated are encouraged to plan in advance of fixtures and sign up for a digital NHS COVID pass well ahead of their next visit (details can be found here).

We encourage all supporters to download the pass to their online wallet, or obtain the pass prior to arriving at the stadium. We cannot guarantee that you will be able to download the pass at the stadium due to anticipated demand.
 
We ask all supporters to make plans to arrive at Home Park Stadium as early as reasonably practical prior to kick off. If you usually arrive at 2.30, please consider giving yourself an extra 30 minutes by arriving at 2pm in order to make sure you and your fellow supporters are in your seat prior to kick off.

For more information, click here.

Turnstiles will open at the earlier time of 1pm, and supporters are advised to enter through the turnstile identified on their match ticket. However, if neighbouring turnstiles have shorter queues, supporters are permitted to enter these to speed up access to the stadium.

Having taken on supporter feedback, particularly relating to queues for entry to the stadium, the club has issued a match-day update, containing new information on turnstiles, queue management and refreshment kiosks. Click here to read it. 

Supporters seated in blocks 5, 6 or 7 (the Devonport End and Lyndhurst Road Stand corner) are now permitted to enter turnstiles at either the Devonport End or Lyndhurst Road Stand.

As always, we encourage supporters to make use of digital tickets wherever possible, reducing queuing times at the Ticket Office, as well as the impact of ticket production. Click here to read more about digital tickets.

Should supporters arrive late for the fixture, there will be one late turnstile open in the Devonport End stand, and it will remain open until half-time.

Tickets remain available for this fixture, and supporters can purchase them from argyletickets.com, by visiting the Home Park Ticket Office in person, or by calling 01752 907700. Tickets can also be purchased on the day of the game.

To ensuring that queues are processed as quickly as possible, the entry turnstiles stadium-wide will open two hours before kick-off, at 1pm.

Want to grab a bite? There will be a discount of 25% on all products purchased from food and beverage kiosks inside the stadium between 1-1.45pm.

Our outstanding Argyle Community Trust team will be providing a whole host of free family friendly sports and games just outside the stadium, beginning at 11am.

Activities include inflatable football, dodgeball, tennis and archery, and the event can be accessed outside of the Devonport End, very close to the entrance to the seated family area in block 6, and adjacent to the main car park.

Families interested in participating in these free activities can simply turn up from 11am and get involved. However, for specific queries or further information, you are welcome to email community@pafc.co.uk.

If it is your first time visiting the Theatre of Greens, please click here to check out our first-time fans guide.

From 1pm, the popular Mayflower Grandstand Fan Zone is once again open for this fixture, offering supporters access to delicious food, drink and live pre-match music performed by Plymouth duo Fever FX, who perform covers of a range of popular songs across many genres.

Located within the gated area behind the Lower Mayflower, the Fan Zone aims to provide the best-ever match-day experience for the Green Army seated on that side of the stadium.

Having changed our working arrangements with the NHS to erect a smaller marquee to double up as a versatile space for supporter use on match-days, supporters will notice the return of a number of food kiosks, bars, and a covered area with tables and chairs.

The new catering vendors located within the Mayflower Fan Zone will serve a range of hot, cold and alcoholic drinks, as well as offering fresh and delicious food – including hot dogs, fries, pasties, pulled pork baps and baguettes.

Copies of our award-winning match-day programme, The Pilgrim, are once again available around the stadium for purchase at £3, while a limited number will also be available to purchase from the Argyle Superstore.

The Superstore will be open until 30 minutes after full-time, selling a range of Argyle memorabilia, replica kits, and souvenirs.

For any accessibility or match-day support queries, our dedicated Disability Liaison Officer can be contacted on disability@pafc.co.uk.

Sensory packs, which include a drawstring bag, ear defenders, fidget spinners, a sensory ball, an awareness card and lanyard, as well as further match-day information, are now available for children who need them – free of charge. Click here to find out more.

Concession kiosks will be open, serving a range of food and beverages.

There will be a discount of 25% on all products purchased from food and beverage kiosks inside the stadium between 1pm-1.45pm.

Meanwhile, toilet facilities will continue to operate with a one-way system. In order to avoid large queues at peak times (e.g half-time), we advise supporters to plan ahead for toilet breaks, using facilities when they are likely to be less busy.

We encourage fans to pay using contactless methods wherever possible to reduce queuing times. Supporters are advised that the concessions in the Upper Mayflower Grandstand operate on a cashless basis.

From the Charlton Athletic fixture, and until further notice, supporters will need to provide Proof of Covid Status before entering the stadium. Members of our stewarding team will take a proactive visual check of supporters' evidence as they begin to queue for entry. Please have your Proof ready to check in advance.

Supporters should be prepared to be searched by our security team as they enter the stadium.

Wherever possible, we will ensure that 'wand' searches are also undertaken by members of the same gender. If that is not the case upon entry, and you feel at all uncomfortable, please raise this with a member of the security team - who will make the necessary arrangements.

As with all major sporting events, bringing bags to the stadium is actively discouraged. However, fans arriving at Home Park with a small personal bag (for example, medical bags or handbags) capable of being stowed under seats is permitted. Please note, supporters should expect this to be searched before entry.

We ask that supporters arrive in plenty of time to avoid queues forming as kick-off approaches.

For more information on what we are doing to keep you safe, and how you can help make attending Home Park a great experience for all, please check out our Return to Stadium Guide.

Following feedback from a number of previous fixtures, the club has implemented soft ticketing checks in the Devonport End, as well as providing an additional stewarding presence in the concourses at half-time.

Please respect that our safety team are in place to ensure the wellbeing of everyone inside the stadium - the last thing that we want to do is impact supporter enjoyment. 

Seated in the Devonport End for this fixture? Please click here to read more

The club has also written to supporters in this area to reiterate that action will be taken in this area, if necessary.

Home Park is an all-seater stadium. By buying a ticket and entering the ground, spectators agree to abide by the ground regulations; these regulations forbid persistent standing.

To maintain our excellent safety record and to protect our safety certificate the regulation in relation to persistent standing will be enforced and we ask spectators to refrain from persistently standing. Those failing to comply may be subject to ejection. Your assistance is very much appreciated.

A reminder that supporters can tune in to our free pre-match show live! Whether you are in the stands at Home Park, on the way to the game, or watching from home, simply go to our YouTube channel to enjoy live build-up featuring Argyle TV's Erin Black and former Pilgrim Ryan Dickson.

For those not at the game, audio commentary is available for £2.50 in the UK, and live video streaming is available for overseas supporters. Click here to see what is available in your region.

As always, we encourage supporters to provide feedback on their experience at Argyle to feedback@pafc.co.uk.

We can’t wait to see you on Saturday, and hope you have a fantastic match-day experience at Home Park.